Baby Boomers shopping online, but still prefer brick-and-mortar locations

Building retail brand loyalty should be key focus for merchants

Retail store experiences still vital for consumer satisfaction

Excellent customer experiences bring in revenues, retention for retailers

How beneficial are mobile apps for retailers?

Compassion Key to Good Customer Service

Trends impacting the retailing industry in 2013

Reasons for in-store versus online shopping are somewhat similar

Smartphones making their way into the retail shopping realm

Expect More Retail Promotions In 2013, Thanks To The Internet